Heat+ not working on auto

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Colinpenfold
Posts: 1
Joined: Sat Jan 23, 2021 10:39 am

My heat + heater can be controlled manually but does not go on and off at the set times on auto. Can you guide me as to how to set this up right. What is the correct use of the on/off switch and auto switch? My heater is displaying Pd so is paired OK.
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heatpol
Posts: 20
Joined: Wed Feb 05, 2020 2:40 pm

Hi thanks for the information, the heater is working properly, the issue is in the software, our IT specialists deal with the matter as soon as there is the latest update, if the ON button is green, it means that the heater is working and red means that it is turned off, after changing the software, the text and color will change, not just the color
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heatpol
Posts: 20
Joined: Wed Feb 05, 2020 2:40 pm

completing my first quote do you use iOS or Android? I suggested the problem we have with the iOS application, which is now being repaired and updated. PD mode itself has no meaning here because it tells us only about the fact that the heater is paired on a weekly basis:)
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